Refund policy

  • No Returns without a Receipt.
  • No Returns after 30 days.
  • Purchases made with a credit card must be refunded to the same credit or debit card (allow 3-7 business days to process)
  • Purchases made with a RLH charge account will be refunded to the RLH account.
  • Purchases made with check will be refunded after the check clears.
  • Only regular priced items may be refunded, sale items cannot be refunded.
  • Any Special Order returns will be subject to a 25% restocking fee.
  • Gift cards are non-refundable.
  • Exchanges may be made for any damaged or defective goods made in the appropriate time frame.